Payment Operations Lead

Payment Operations Leadership

• Lead and mentor a team of payment operations professionals, fostering a culture of excellence, collaboration, and innovation.
• Help develop and execute a comprehensive payment operations strategy that aligns with company objectives, ensuring efficient payment processing, risk management, and compliance.
• Oversee the entire payment operations process.
• Establish and manage internal and external partnerships.

 Performance Analysis and Improvement

• Continuously monitor and analyze payment performance metrics, identifying areas for improvement and implementing strategies to enhance payment success rates.
• Drive process optimization, automation initiatives, and cost-saving measures within payment operations and development.

Payments Development

• Collaborate closely with the development team to define and prioritize feature enhancements, improvements, and new payment capabilities.
• Ensure the timely delivery of payment application updates, enhancements, and bug fixes.
• Drive innovation within the payments development team, exploring new technologies, approaches, flows and methods to enhance the payment experience for our customers.

Collaboration with Core Product Team:

• Work closely with the core product team to understand feature requirements and align payment development efforts with the overall product roadmap.
• Act as a liaison between the payment operations and product development teams, ensuring clear communication and coordination.
• Provide input on payment-related features, enhancements, and functionalities that contribute to the success of the core product.

Risk Management and Compliance:

• In cooperation with the anti-fraud team, Implement robust risk management strategies to mitigate fraud, chargebacks, and other payment-related risks while maintaining compliance with industry regulations.
• Stay updated with evolving payment industry regulations and compliance requirements, ensuring the company's adherence.

• Proven leadership experience in payment operations within the e-commerce sector with merchants with global reach.
• Strong understanding of global payment processing, alternative payment methods, risk management, and compliance.
• Prior experience being involved with a development team, with a focus on payments or fintech applications.
• Excellent leadership, communication, and team management skills.
• Analytical mindset with the ability to make data-driven decisions.
• Familiarity with global payment trends, emerging technologies, and alternative payment methods.

• Full relocation package (tickets to Limassol for you and your family, taxi to the office;
• Employment contract under EU law, fully white salary, work visa for 3 years, company support in obtaining work visas for family members;
• The equipped office in the center of the city; 
• 300 days of sunshine a year, Mediterranean coast, fruits, and a friendly atmosphere;
• A steep springboard for personal and professional growth;
• apartments for the first month at our expense);
• The individual development plan, courses from different platforms that you like;
• Any conference around the world (we will pay for participation and organize logistics once a year);
• Language courses, mindfulness webinars, corporate discounts on Coursera and other platforms, corporate incentive programs;
• Free catering in the office, and a free cafeteria with a health bar;
• Ability to work remotely up to 2 months a year;
• Medical insurance for the whole family, mobile package, support with the purchase of a car, and covering of school/kindergartens expenses;
• New MacBook / iMac and other equipment at your request;
• The possibility of self-realization, and the possibility to influence technical decisions making;
• Big friendly community, IT international teams, corporate events, team buildings, and hackathons.