Japanese Customer Support



• Handle and resolve customer complaints providing the best customer experience
• Investigate complaints, troubleshoot issues and identifying trending problems
• Report bugs to the technical team


  • Native Japanese, English level С1+;
  • 1+ year experience as a Customer Support Specialist (сhats, emails, tickets);
  • Ability to work morning, day and night shifts;
  • Experience with ticketing systems (e.g. ZenDesk, Intercom, etc...)
  • Perfect communication and problem-solving skills;
  • Customer orientation and ability to adapt/respond to different types of characters.


  • Career growth and professional development in a rapidly growing project
  • Constant education & leveling up your skills
  • Unique opportunity to build your career among the best professionals on the market
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