Japanese Customer Support

• Handle and resolve customer complaints providing the best customer experience
• Investigate complaints, troubleshoot issues and identifying trending problems
• Report bugs to the technical team

• Native Japanese, English level С1+;
• 1+ year experience as a Customer Support Specialist (сhats, emails, tickets);
• Ability to work morning, day and night shifts;
• Experience with ticketing systems (e.g. ZenDesk, Intercom, etc...)
• Perfect communication and problem-solving skills;
• Customer orientation and ability to adapt/respond to different types of characters.

• Career growth and professional development in a rapidly growing project
• Constant education & leveling up your skills
• Unique opportunity to build your career among the best professionals on the market