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German-speaking Community Manager

Remote · Community Management
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Responsibilities

  • Forming and developing project German-speaking community;
  • Attracting new people to the community.
  • Attend offline events and meet with community representatives.
  • Providing feedback to the German-speaking market: moderating, managing, and developing existing Discord and Telegram channels.
  • Active interaction with chat participants, helps in the adaptation of new participants;
  • Analyzing metrics and conducting activities within chat rooms and community;
  • Conflict resolution;
  • Gathering feedback on what could be improved in the existing functionality and platform;
  • Localizing and adapting the site for German-speaking users: check new translations and report if you notice a mistake on the site in the existing ones;

Requirements

  • Knowledge of the German languages at the level of a native speaker;
  • Experience in a similar position of 1 year or more (Community Manager, Content Manager or SMM) on an online project;
  • English level B2+ (we use English as a main language for communication);
  • Knowing Telegram and Discord can be a big plus;
  • Literacy, attentiveness and sensitivity to people;
  • Proactivity and independence;
  • Excellent communication skills: openness, tactfulness, friendliness, diplomacy and inner liberation;
  • Understanding how to solve a conflict or prevent it.

Conditions

  • Professional development in a rapidly growing project;
  • Flexible working hours;
  • Opportunity to work remotely;
  • Constant education & leveling up your skills;
  • Attendance at events and the opportunity to travel;
  • Unique opportunity to build your career among the best professionals on the market.
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